general

Yes, Zepf Center abides by HIPAA regulations.  Patient Privacy Policy

The information contained on the Zepf Center web site is not intended to be a substitute for the advice, recommendation or information provided to you by your health care professional (i.e., physician, nurse, etc.). The intent of the information within the web site is to educate users and provide a basic understanding of health care topics and services that Zepf Center provides. This web site does not encourage the self-management of health problems. If you have any questions regarding your health status / condition, please call your physician immediately or dial 911 if it's an emergency. Zepf Center reserves the right to revise and update these terms and conditions or any other information on the website, at any time. If you have additional questions concerning this section and/or the guidelines listed above, please contact us through any of the means listed below. 

Zepf Center does not take back unused medications. However the following sites are available in Lucas County to drop them off at:

Safety Building, 525 N. Erie St.

Scott Park District Station, 2301 Nebraska Ave.

Northwest District Station, 2330 W. Sylvania Ave.; University of Toledo Medical Center emergency room, 3065 Arlington Ave.

University of Toledo police station, 1515 S. Towerview Blvd.

Maumee Police Division, 109 E. Dudley St.

Clients are asked to arrive 15 minutes prior to their scheduled appointment time to meet with the nurse, complete the check-in process and get the arrival information to the provider quickly.

To protect your identity and to ensure that charges for services are billed appropriately, you will be asked to present your ID and insurance card at each visit.

Please contact the billing department at 419-841-7701 Ext. 2257 or Ext. 2253 for help and questions.

Forms and documents requiring a physician's signature or additional information can be brought in to the service location or you can bring the form to your appointment.  When dropping off paperwork, please make sure to include your name and telephone number.

Release of Information is required before sending medical records to another entity.  Please have specific information pertaining to where the records are to be sent and what records you wish to have sent.  You will be required to have a valid photo ID at the time the records are picked up.

Yes.  A Release of Information is required.  Clients can pick up a release in person from a Zepf Center location or the client can request the release by fax.  If the release is faxed, a copy of the client's valid photo ID must be included with the completed release.  If the client is picking up the records, a valid photo ID must be presented.

Yes.  A Release of Information is required.  Clients can pick up a release in person from a Zepf Center location or the client can request the release by fax.  If the release is faxed, a copy of the client's valid photo ID must be included with the completed release.  If the client is picking up the records, a valid photo ID must be presented.

If you need to complete an internship as part of your degree coursework, complete the application and submit it along with all requested documentation to Zepf Center, Attn: Internship Program 2272 Collingwood Blvd., Toledo, OH 43620.  Or email [email protected].