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Zepf Center News

Recovery Helpline 211

Published Wednesday, May 4, 2016

The process starts when a person calls the United Way’s 211 number in any of the three counties, at any time of the day or night.  Trained 211 staff will determine if the issue is related to Mental Health, Addiction or Gambling and identify the county the person is calling from.  The call will then be transferred to the appropriate call center: Rescue for Lucas County, The Link for Wood and Hancock Counties.  These call centers will perform clinically-based triage and determine if the caller requires Emergency Crisis, Urgent Care or Routine Services.  The caller will then be matched with a willing treatment provider based on:

  • The care likely to be needed
  • The caller’s payer source
  • The availability of care within 48 hours
  • The caller’s choice if multiple options exist


Integrated care is the coordination of general and behavioral health care needs in an effort to treat not just the body but the mind.


Changes in Zepf Center Operations

Zepf Center continues to take the critical steps to ensure our clients and patients receive care they need. Zepf Center will be working to transition our outpatient services to remote


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If you’ve been following your twitter feed this week you may have noticed some beautiful expressions of “community” amidst the mandate of “social


“Awareness + Action"

Zepf Center is once again joining the National Council on Problem Gambling (NCPG) and the Problem Gambling Network of Ohio (PGNO) to dedicate the month of March to Problem Gambling Awareness Month.