Zepf Center News

Recovery Helpline 211

Published Wednesday, May 4, 2016

The process starts when a person calls the United Way’s 211 number in any of the three counties, at any time of the day or night.  Trained 211 staff will determine if the issue is related to Mental Health, Addiction or Gambling and identify the county the person is calling from.  The call will then be transferred to the appropriate call center: Rescue for Lucas County, The Link for Wood and Hancock Counties.  These call centers will perform clinically-based triage and determine if the caller requires Emergency Crisis, Urgent Care or Routine Services.  The caller will then be matched with a willing treatment provider based on:

  • The care likely to be needed
  • The caller’s payer source
  • The availability of care within 48 hours
  • The caller’s choice if multiple options exist


Integrated care is the coordination of general and behavioral health care needs in an effort to treat not just the body but the mind.


The Lovell Foundation of Toledo Community Foundation Awards Grant to Zepf Center

The Board of Trustees of the Toledo Community Foundation has approved a grant from the David C. and Lura M. Lovell Foundation to Zepf Center in the amount of $31,300. These funds will be used to support the Mosaic Art Project, which utilizes art as a vehicle to connect with people living with mental illness and reduce the stigma of mental illness in our community. 


Behavioral Health Crisis Survey for MHRSB of Lucas County

The Mental Health & Recovery Services Board (MHRSB) of Lucas County is seeking input from stakeholders to understand the function and quality of behavioral health crisis services in Lucas County, including crisis call lines, mobile crisis teams, psychiatric urgent care centers, peer respite centers, crisis stabilization units, and psychiatric hospitals.



Zepf Centerís Staff Overwhelmingly Ratify Contract

Zepf Center is pleased to announce the staff represented by Service Employees International Union 1199 (SEIU), overwhelmingly ratified a three-year collective bargaining agreement on June 19, 2019. The agreement merges two bargaining units and unifies the mental health and substance use disorder sides of Zepf Center under one contract.