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What to Expect
Lucas County Residents can access Zepf Center services by contacting our intake scheduler at 419-841-7701. The scheduler will verify your insurance and based on your insurance information the scheduler will either refer you to Central Access at 419-255-3125 or will schedule an appointment directly with our intake staff. Central Access provides the initial assessment for people without insurance or who are underinsured.If you are scheduled directly with our intake staff, please plan between two and three hours for your first appointment.
- Please bring identification (Ohio ID, Driver's License, SS Card and other picture), proof of residency (Ohio ID, driver's license, etc. with present address), verification of income (pay stub, income tax form, Social Security reward letter, etc.), and your insurance card.
- If you have a legal guardian he or she must come with you so that the proper authorizations for treatments and entitlements can be completed.
When you arrive at the office check in with the receptionist for intake. The receptionist will give you paperwork to complete. If you are unable to complete this paperwork please let the receptionist know and the intake staff will assist you in filling it out. The intake staff person will ask questions about your current needs, symptoms, functioning level, prior treatment, social, family, and work history. After meeting with the intake staff they will make recommendations to you and if you meet the criteria for Zepf services they will schedule an appointment with the psychiatrist. The appointment with the psychiatrist is typically scheduled within two weeks from the intake appointment.
Would you like to know who the Zepf Center employs? Click Here to View Our Staff Directory!
Do you have questions about our facilites? We might have the answers in our Frequently Asked Questions Section!